Horizon by SkyCity

From the moment we arrived, the reception staff made my partner and me feel truly special. I had mentioned in advance that we were celebrating a milestone birthday, and they went above and beyond to acknowledge the occasion. They were incredibly friendly and approachable, setting the tone for a fantastic stay. We were pleasantly surprised to find a small gift in our room, followed by a thoughtful bottle of wine later—such a lovely touch that we really appreciated. The room itself was spacious, impeccably clean, and well-equipped with full amenities and a minibar. The hotel’s location was perfect, with SkyCity just a nice stroll away with a fantastic selection of restaurants and bars nearby. We were spoiled for choice when it came to dining and entertainment. Our two-day stay exceeded expectations, and we would highly recommend this hotel to anyone looking for a memorable experience. We’ll definitely be back!

It is stunning! I’m a big fan of the Sky City hotels and had wanted to stay at Horizon, so booked a staycation for our anniversary and it did not disappoint. The room was gorgeous and SPOTLESS. Quality was in everything - the fixtures, the bed, pillows, towels, all the usual complimentary items like body wash etc - all just real quality stuff. From the moment we walked in, we were taken care of. The concierge (Harry if I remember correctly) was SO nice! As were the front desk staff on check in and check out - we even got a gorgeous HAND WRITTEN card with some wine for us in our room to congratulate us on our anniversary. Love all the modern touches throughout the hotel - technology is amazing and they have made sure they stay current! Love love love! Cannot wait to return again!!!

Every staff member greeted me when I walked in. The valet workers were very nice and informative on other areas to park if I did not want to do valet. He helped me with my bags and directed me to the lobby so I didn't get lost or confused since it was on another floor. The lady that checked me in was extremely nice and made me feel comfortable which was huge because I was alone in a city and a completely new country. I got room service and they were so nice and accommodating. The room was fantastic and the bed was like a cloud. Ladies the bathroom lighting is amazing. I usually have to pull out my makeup mirror to do my makeup in hotels but I didn't have to use it!

Booked a Horizon suite which was a stunning and luxurious room Loved the bathtub Nice touch either way the welcome champagne, bath bomb, bubble bath and chocolates but not sure if they did that because my room was not ready when I checked in

Whole experience and room was great. Facilities great and the friendliness of the staff was their biggest asset! You would expect it to all be in good order, being a very new hotel ... The breakfast was fantastic! Concierge (Kent I think?) was a wealth of information of places to visit (all over North Island) and awesome and the staff at brekky each day made the day begin so well!